Audit and Recovery Services
Telconnex follows a systematic approach to help companies gain control over their telecom expenses. While reviewing existing invoices is an important element of an audit, Telconnex also reviews corporate policies, monitoring mechanisms and approval processes – all of which are necessary to address the issues that created the overspend in the first place.
As a result, Telconnex audits have a long-term impact on our clients’ financials, rather than a one-time benefit.
Telconnex Service Overview
Review Contracts
- Review existing contracts
- Validate accurate billing
- Periodially secure competitive bids and negotiate new contracts
Document Service Inventory
- Document services by location
- Identify unnecessary or inactive lines
- Identify opportunities to reconfigure for greater efficiency
Assess Usage Requirements
- Assess telecom policies to recuce service abuse, fraud and misuse
- Achieve lower rates via consolidation
Execute Orders
- Work directly with providers to execute moves, adds, changes and/or disconnects
- Identify unnecessary or inactive lines
- Identify opportunities to reconfigure for greater efficiency
Review Invoices for Accuracy
- Ensure account credits and adjustments are completed
- Review monthly bills to ensure ongoing accuracy